Bella Terra Landscape and Garden Center

Just a quick note to say thank you to the team at Bella Terra for the excellent service I have been receiving. Garrett and Chris have followed up meticulously to take care of all specific spring clean up chores that were needed to get my property all cleaned up for the new season.

Garrett has been a fantastic overall manager and follows up carefully with all of your team members to make sure that the various items are accomplished. He is personable, friendly, and committed to getting the job done right and I really appreciate that very much.

Of course, Chris expertly manages the team that comes to the house on a week to week basis. And they always do a great job in executing.

Excited for another season in Rehoboth. Thanks again for the excellent work from Bella Terra.

I know Bella Terra has won awards and is credited as a reputable landscaping company but I am very disappointed on a few levels: customer service leaves a lot to be desired, I sent three emails, called four times and left detailed messages…. to no avail. Finally, I went there personally to tell them that a tree i bought from them, and which they planted only 8 months ago died (it’s on my front lawn) and I would like it replaced. Much to my dismay and surprise there is no warranty on trees, well… i guess nobody at their establishment thought to tell me that on the onset??? They wasted a lot of my time. Oh, and the tree i spent 90.00 on was planted by their guys for 200.00. it was a very small tree so although 200.00 was steep…. what’s an old woman to do?? so I went with it. However, the Hibiscus tree i bought died too although I brought it in for the winter.
It’s a shame that Bella Terra has so much business that they can basically tell their customers “too bad” and thumb their noses at us…. “not under warranty”…I say there are other better landscaping companies that stand by their reputation and their products. Bella Terra has lost my business….. Even Home Depot will warranty their trees for a year! don’t shop at Bella Terra! they are too big for their own britches or is it Birches…..

I needed to have some adjustments made to one zone of my irrigation system. I called Bella Terra and Ken promptly got in touch with me. He came out within 2 days with Julio and Romeo. We discussed the issue and decided on what needed to be done. Julio and Romeo did a fantastic job getting the job done and explaining everything they did. I am a very satisfied Bella Terra customer and rely on them for all of my landscape maintenance and irrigation work. Thanks again Ken, Julio and Romeo!